​

Privacy Policy for KTM Garden & Grounds

Effective Date: 05/01/2025

KTM Garden & Grounds ("we," "our," "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your information.

1. Information We Collect

We collect and store the following types of information:

• Information You Provide: This includes any details you enter on our website or provide in other ways, such as your name, address, email address, password, and payment details (including credit card information).

• Automatically Collected Information: This includes your Internet Protocol (IP) address, login details, computer and connection information, and purchase history. We also use software tools to measure and collect session information, such as page response times, length of visits to certain pages, page interaction details, and browsing methods.

• Additional Information: We may collect comments, feedback, product reviews, recommendations, and personal profiles.

When you conduct a transaction on our website, your personal information will be used for the specific purposes stated here only.

2. How We Use Your Information

Your information is collected and used to:

• Provide and improve our services.

• Process transactions and provide customer support.

• Communicate updates, promotions, and changes to our services.

• Conduct surveys or questionnaires.

• Enforce agreements and comply with applicable national laws.

3. Data Hosting and Storage

Our website is hosted on the Wix.com platform. Wix.com provides the online platform enabling us to sell our products and services. Your data may be stored through Wix.com’s data storage, databases, and general applications. All data is stored securely on servers protected by firewalls.

4. Communication

We may contact you to:

• Notify you about your account or troubleshoot issues.

• Resolve disputes or collect outstanding payments.

• Conduct surveys or request feedback.

• Provide updates about our company or enforce agreements.

We may reach you via email, phone, text message, or postal mail for these purposes.

5. Your Rights

If you do not want us to process your data any longer, you can request the deletion of your personal information by contacting us at:

• Email: info@ktmgardenandgrounds.co.uk

• Postal Address: 1 Robert Street, Bangor, LL57 1DD

6. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Changes will take effect immediately upon posting to this page. If significant changes are made, we will notify you here to ensure you are aware of:

• What information we collect.

• How we use it.

• Under what circumstances, if any, we disclose it.

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us directly.

​